Remote Support

Grapevine Communication offers remote support from our Healdsburg office. We work with businesses throughout the North Bay to offer comprehensive IT services, including remote support. This means one of our trained technicians connects with your computer over the Internet from our office. All you have to do is grant access. From there, we can examine your computer’s software as if we were physically there. This cuts out drive time so we can help you even faster.

Remote support is a straightforward and convenient option for our customers. It allows us to quickly assess a problem. Depending on the issue, we may be able to fix it entirely remotely. This saves you time and money. If a workstation is down, it negatively impacts productivity. We work hard to get your computer running as quickly and smoothly as possible.

Our goal is always to minimize downtime for our clients. We are happy to come to your home or business to take care of your computer needs. We also offer remote support for your convenience. Remote access is as easy as clicking on the appropriate button for your Mac or PC to allow us remote access to fix your computer problems.