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Managed Services

Grapevine Communicates offers IT managed services for businesses in the North Bay. Allowing our professional team to handle your company’s IT means optimizing operations and reducing downtime. We streamline your office technology systems and deliver measurable business value that increases productivity.

Our network managed services include:

PC Health and Performance Monitoring verifies your organization’s computers are running in a stable and secure fashion. We monitor for health, error conditions, and overall performance of Apple computers and PCs.

Network Monitoring constantly tracks the performance of your network – bandwidth, errors and other key indicators. With our business managed services, your users will experience a stable environment.

  • Remote monitoring/alerts through the Grapevine Communications Network Operations Center for mission-critical devices.
  • Proactive and preventative maintenance support
  • Our team will leverage the Grapevine Communications Network Operations Center (NOC) to provide 24/7 monitoring of devices.
  • Grapevine Communications staff will respond to any detected security incidents within the defined response times to ensure availability and corporate security are maintained.
  • Our team will conduct monthly proactive services on your network to ensure that included devices are functioning as efficiently as possible.

Creating a reliable network is a necessity for all businesses. Whether your business is small (2-5 workstations) or much larger, a consistent network will increase productivity, enhance security, lower costs, create a backup solution, and increase management control.

Grapevine Communications provides complete IT managed services throughout the process – including recommendations, purchasing, installation, setup, configuration, maintenance, and monitoring.

A well-designed network is more affordable and efficient than one pieced together over the years. Our network managed services saves money, time, and hassle. Grapevine Communications can design a trustworthy network that is tailored to your business needs. The final product will provide years of reliability and performance, leading to improved operations.

Grapevine Communications provides IT managed services for businesses in Sonoma County including Healdsburg, Windsor, Cloverdale, Santa Rosa, and Rohnert Park. We offer different levels of service, including Complete, Proactive, and Responsive packages. Contact our firm at 707-395-4110 or email sales@grapecom.net to schedule a discovery visit.